Home Cleaning

Comprehensive cleaning solutions

Bespoke cleaning plans

Experienced and trustworthy staff

Environmentally friendly practices

Weekly, bi-weekly or fortnightly

What to expect from your home clean

1. The Consultant Visit
Our personalised approach begins with a thorough assessment by our consultant who will visit your home to determine the number of hours needed. We will work with you to establish your custom cleaning plan, and discuss any specific requirements for your home and any additional services if desired, such as window cleaning or carpet cleaning.
2. The Onboarding
After the consultation, we will send you an email with a link to your personalised Home Clean Specification for you to review. Once approved, your initial appointment will then be scheduled at your earliest convenience.
3. The Initial Clean
During your first clean, in addition to regular cleaning tasks, we’ll pull out and clean behind movable furniture, wipe down paintwork, and ensure inside windows gleam. Furthermore, we offer the option to clean and organise items in kitchen cupboards, fridges, and bathroom cabinets, leaving no corner untouched.
4. Maintenance Cleaning
Now that your property has been cleaned from top to bottom, we will continue to keep your home as fresh as a daisy, so that you can enjoy your free time and concentrate on the things that matter most.
What’s included in your home clean
Explore the thorough cleaning coverage our service offers for every corner of your home.

All Areas

Removal of cobwebs and high-level dust
Damp wipe & and buff:

Window frames, window sills

Lights, light switches and plug sockets

Woodwork – skirting, frames and bannisters

Mirrors and picture frames

Furniture (removing items/ornaments to clean beneath)

Radiators
Vacuuming:

Carpets

Soft Furnishings
Hard Floors:

Damp mopping

Steam mop if required
Waste:

Empty waste bins and baskets

Clean lid and body

Change bin liners where applicable

Transfer waste to external bins

Any special requirements

Bathroom
Descale, sanitise & buff:

Mirrors

Shower

Shower tray

Shower traps

Bath

Bath panel

Tiles

Splashback areas

Units

Towel rail

Radiator

Toothbrush holders

Soap dish

Sink

Toilet

Toilet roll holder

Chrome fittings

Any mastic areas (dust to be removed)

Any special requirements

Kitchen

Outside kitchen cupboards

Tiles

Splashback areas

White goods (external)

Inside microwave

Extractor

Hob

Outside oven

Any special requirements
Your Home Cleaner
At Green Daisy, we meticulously vet and select each member of our team, ensuring we only hire the most conscientious, polite, and professional candidates.
Each area has a dedicated supervisor who oversees operations to guarantee quality and consistency, and our management team is always available so that we can provide a seamless cleaning process for all our clients.
Utilising a time clock app, our employees track their shifts, ensuring accurate hours spent at your property and providing you peace of mind. Additionally, with GPS tracking integrated into the app, you can be confident in our presence at your location.
Whenever possible you will be allocated the same cleaner every time. In cases of absence, we will endeavour to provide you with a replacement cleaner.

Frequently Asked Questions
Explore answers to common queries and find the information you need.
How do your cleaners gain entry to my property?
We offer 3 entry options to choose from:
- You may choose to be home to allow access on the day of the service. We cannot guarantee the exact arrival time so you must be home 15 minutes before and after the start time scheduled to let the cleaner into your home.
- You provide a key or code to gain access to your home which is given to your regular cleaner. The keys are not marked with any of your information in case they are lost. Upon arrival, staff members must complete a two-step verification process to access the security codes of our clients’ property if they have alarm systems or electronic gate/door entry.
- If you have a key safe, you will need to provide Green Daisy with the passcode. Your key safe codes are stored on a password protected file.
As per our terms of business, please note that if for any reason the cleaner cannot gain access to the property, there will be a cancellation fee of 50% of your cleaning rate.
If I am not at home, how do I know that the cleaner(s) will be there for the allocated time?
Green Daisy Cleaning Services provides our staff with a time and attendance application to check in and check out of each appointment. The application utilises geofencing which means check-ins and outs can only happen within close proximity of your address. We can therefore monitor the time spent on each visit to ensure that you are invoiced correctly. From a health & safety point of view, should a cleaner not check out, we are notified and can check that they are ok and haven’t had an accident.
The cleaner needs access to an internet connection to be able to use the application. You may therefore be asked to grant access to your broadband connection to enable the cleaner to check in/out successfully.
What happens if more or less time is needed to clean my property?
Due to our advanced check in/out timekeeping system we can charge you in real time, which means that you are charged for the actual time spent cleaning your home. If your clean is regularly taking less time than estimated, then we will contact you to discuss a reduction in time or additional tasks that could be carrried out. Equally if the cleaner is finding that the allocated time is insufficient to complete the specified clean on a regular basis we will contact you to discuss options.
What happens if I am on holiday or need to cancel my clean?
Many clients choose to keep their regular schedule so that their home is clean when they return. If you do not wish to have a clean whilst you are away, please contact the office on 01474 632101 or via email. We would be grateful for as much notice as you can give so that we can reallocate your slot and at the very least 48 hours notice to avoid a cancellation fee.
How do I pay for my clean?
As part of the onboarding process, you will be sent a link to our GoCardless payment system. All payments are made by Direct Debit, so no need to worry about remembering to pay an invoice.
Invoices are issued the day after the clean and payment will be taken from your account on the 3rd working day after your clean.
Can I have the same date/time for my regular clean?
We will do our best to accommodate your preferred day, however this is subject to availablity.
Get Your Free Consultation Now!
Ready to discover the transformation a clean and pristine environment can bring to your life?